At qis918, we believe online entertainment should be fun and in control. This page provides a complete guide, self-protection tools, and support resources to ensure your gaming experience remains positive and balanced.
Six core pillars that prove qis918 is more than just an entertainment platform — we are a partner who genuinely cares about the well-being of every user.
Qis918 only allows users aged 18 and above to register. Our KYC process ensures that no underage individual can access any games or wagering on the platform.
Set your own daily or weekly session time limits. Once the set limit is reached, our system will automatically remind you and end your session to prevent excessive play.
You can set daily, weekly, or monthly deposit limits according to your financial means. These limits help you stay within your planned budget and avoid spending beyond your capacity.
If you feel you need a break from the platform, qis918 offers self-suspension options for 24 hours, 7 days, 30 days, or longer. During this period, access to your account will be fully blocked.
Monitor your betting history, play time patterns, and total spending through the activity reports available in your account settings. Awareness of your playing habits is the first step in self-protection.
Our dedicated Responsible Gaming team is available 24/7 via Live Chat, email, or Telegram. We are trained to provide non-judgmental support to anyone who needs help.
Responsible gaming is a set of principles and practices designed to ensure that online wagering and gaming remain a healthy, controlled form of entertainment. For qis918, this is more than a slogan — it is at the core of how we operate and how we treat every user.
Online wagering, like any other form of entertainment, can become a problem when it starts to interfere with daily life, relationships, or financial stability. That is why qis918 has built systems and policies to help users stay in control at all times.
We understand that the majority of our users play in a healthy and controlled manner. However, for the small number of individuals who may be facing challenges, we want to ensure that help is always available and easily accessible without any shame or judgement.
Core Principles: Gaming should be a conscious choice, made within an affordable budget and a set time limit — not a way to resolve financial problems or emotional stress.
Qis918 fully complies with the guidelines and legal requirements relating to user protection in the online gambling industry. We continuously update our policies and tools in line with evolving international best practices.
Recognising the early signs is the most important step in preventing a gambling problem from becoming more serious. Here are the warning signs to watch for in yourself or someone you care about:
Financial Warning Signs: Borrowing money to gamble, selling belongings, neglecting bills or debts, or constantly running short of money despite having a regular income.
Emotional Warning Signs: Feeling restless, irritable, or stressed when not gambling. Using gambling as a way to escape from problems or negative emotions.
Behavioural Warning Signs: Constantly thinking about gambling, planning the next bet, or being unable to stop even when intending to do so.
Serious Red Flags: Hiding gambling activities from family, losing a job or relationship due to gambling, or thinking about doing something illegal to obtain money for gambling.
If you recognise any of the signs above in yourself, please contact the qis918 support team immediately or refer to the professional help resources listed at the bottom of this page. Seeking help is a sign of strength, not weakness.
Qis918 provides a range of protection tools that you can activate directly through your account settings. All tools are designed to give you full control over your gaming experience.
Set a maximum daily, weekly, or monthly deposit amount. This limit takes effect immediately and can be reduced at any time.
Set the maximum loss amount you are willing to tolerate within a given period. Our system will block gameplay once this limit is reached.
Limit the duration of your gaming sessions. Once the set time expires, you will receive a warning and the session will be automatically ended.
Suspend your account for a period of 24 hours to 5 years. During suspension, no access, deposits, or wagering is permitted.
If you decide to stop completely, we will permanently close your account immediately upon your request.
Opt out of receiving any promotional communications, bonus offers, or advertisements that may encourage excessive wagering activity.
All these tools are accessible through Account Settings > Responsible Gaming within the qis918 platform. If you need assistance activating any of them, contact our Live Chat team, available 24/7.
Here are practical tips we recommend to all qis918 users to ensure your gaming experience stays enjoyable and stress-free:
Remember: The most enjoyable game is one you can freely talk about with the people you love, without guilt or shame.
Answer the following questions honestly to assess whether your gambling habits are at a healthy level. This is a personal reflection tool — there are no right or wrong answers:
Have you ever felt the need to gamble with increasing amounts of money to get the same level of excitement?
Have you ever felt restless or irritable when trying to cut back or stop gambling?
Have you ever lied to family members, friends, or others about how much you are involved in gambling?
Have you ever borrowed money or sold something to fund your gambling?
Is gambling starting to interfere with your work responsibilities, studies, or personal relationships?
Have you ever tried to stop gambling but failed to do so despite serious intentions?
If you answered "yes" to two or more of the above questions, we encourage you to speak with the qis918 support team or reach out to a counselling professional. This first step can make a significant difference.
Qis918 partners with and recommends the following professional help resources to any user who needs additional support beyond our platform:
Talian Kasih provides free counselling and psychological support services for Malaysians. Contact 15999 for immediate assistance.
A peer support group for individuals facing gambling problems. A proven 12-step programme with regular meetings held across Malaysia.
The Malaysian Board of Counsellors (MBC) lists certified counsellors nationwide who specialise in addiction and behavioural issues. Sessions are confidential and non-judgmental.
Our Responsible Gaming team is available 24/7 via Live Chat or email at [email protected]. We are ready to assist with any enquiries or account limit requests.
If you or someone you know is in crisis, please contact Talian Kasih at 15999 or the Befrienders Helpline at 03-7627 2929. Professional help is always available for you.
Register your account today and enjoy a safe, fair, and responsible online entertainment experience with the growing qis918 community in Malaysia.