Updated: January 2026

Qis918 Privacy Policy – Our Commitment to Your Data

Your privacy is something we take seriously. This document clearly explains how qis918 collect, store, use, and protect the personal information of all users of our platform in Malaysia.

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qis918 Core Privacy Protection Principles

Every action we take regarding user data is guided by these six core principles to ensure your privacy is always protected.

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Advanced Data Encryption

All your personal and financial information is protected by 256-bit SSL encryption technology — the same standard used by leading financial institutions worldwide.

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Purpose-Driven Data Collection

Qis918 only collects data that is strictly necessary for service purposes. No excessive information is collected, and every piece of data gathered has a clear and legitimate purpose.

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No Sale of Data to Third Parties

We do not sell, rent or transfer your personal information to any third party for marketing purposes without your explicit consent. This is qis918's absolute commitment.

Malaysia PDPA Compliance

Qis918 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all our data handling practices meet local legal requirements.

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Full Transparency

We are committed to providing clear, easy-to-understand explanations of how your data is used. There are no hidden terms or undisclosed practices.

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Data Controls in Your Hands

You have the full right to access, correct, or request the deletion of your personal data at any time. qis918 respects and facilitates the exercise of these rights.

Important Note: This Privacy Policy forms part of the overall agreement between you and qis918. By using our platform, you agree to the data collection and usage practices described in this document. Please read it carefully.

1 Introduction and Scope of This Policy

qis918 ("we", "Platform" or "company") takes the privacy of every user who accesses and uses our services seriously. This Privacy Policy is designed to provide full clarity on how we handle your personal information.

This policy applies to all information collected through the official qis918 website, our mobile app, customer support interactions, and any other communication channels we provide. It covers all registered users as well as visitors who browse our platform.

As a platform operating in Malaysia, qis918 fully complies with the Personal Data Protection Act 2010 (PDPA) and all related regulations in force in Malaysia. We continually strive to ensure our data handling practices meet or exceed the standards set by law.

2 Types of Information We Collect

Qis918 collects information from you in several ways depending on your interaction with our platform. The following are the categories of information we collect:

Information You Provide Directly:

  • Full name as stated in your official identification document.
  • Active email address and Malaysian mobile number.
  • Date of birth for minimum age verification purposes (18 years and above).
  • Bank account or eWallet details for processing deposits and withdrawals.
  • Identity documents (MyKad, passport) for the KYC process.
  • Your account password stored in encrypted form.

Information Collected Automatically:

  • IP address and device information used to access the platform.
  • Browsing data including pages visited, session duration, and interaction patterns.
  • Your device's web browser type and operating system.
  • General geographic location data based on IP address.
  • Transaction history, wagering, and in-platform gaming activity.
Data Category Example Information Collection Method
Identity Data Name, date of birth, MyKad number Registration / KYC
Contact Data Email, phone number Account Registration
Financial Data Bank account number, eWallet Payment processing
Technical Data IP address, device type, browser Automatically upon access
Usage Data Game history, wagering Activity on the platform

3 How We Use Your Information

Information collected by qis918 used exclusively for legitimate purposes directly related to the provision of our services. We do not use your data for unrelated purposes without your consent.

  • Account Management: Creating, verifying and maintaining your user account and ensuring login security.
  • Transaction Processing: Processing deposits, withdrawals and all financial transactions accurately and securely.
  • Identity Verification (KYC): Meeting legal requirements to verify user identity and prevent money laundering.
  • Customer Support: Responding to inquiries, resolving complaints and providing effective technical support.
  • Platform Communications: Sending account-related notifications, promotions and relevant service updates.
  • Fraud Prevention: Detecting and preventing fraudulent activity, money laundering and platform abuse.
  • Service Improvement: Analyzing usage patterns to improve the platform's performance, features and overall experience.
  • Legal Compliance: Fulfilling legal obligations, regulations and directives from relevant authorities.

We will only use your data for marketing purposes if you have given explicit consent. You may withdraw this consent at any time through your account settings.

4 Information Sharing and Disclosure

qis918 does not sell or transfer your personal data to third parties for their own commercial purposes. However, there are limited situations where we may share your information with certain parties:

  • Payment Service Providers: Financial institutions and payment processors required to handle your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
  • Game Software Providers: Third-party game content providers that need to receive minimal session data to enable games to function properly.
  • Legal Authority: qis918 will disclose information to the police, courts, or regulatory authorities when required by law or court order.
  • Trusted Business Partners: Companies within the same group as qis918 for internal operational purposes, subject to equally strict privacy policies.

Our Guarantee: In all data sharing cases, qis918 ensures that only the minimum necessary information is shared, and all recipient parties are bound by legally enforceable confidentiality obligations.

5 Data Security Measures

The security of your personal information is our highest priority qis918. We continuously invest in the latest cybersecurity infrastructure to protect your data from unauthorized access, loss, misuse, or disclosure.

The security measures we implement include:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is protected by the highest industry-standard encryption.
  • Encrypted Data Storage: Sensitive information such as passwords and banking details are stored in encrypted format that remains unreadable even in the event of a breach.
  • Two-Factor Authentication (2FA): An additional security layer is available on all accounts to prevent unauthorized access.
  • 24/7 Monitoring: Security monitoring systems operate around the clock to detect and respond to any suspicious activity in real time.
  • Regular Security Audits: Penetration testing and independent security audits are conducted regularly to identify and address any vulnerabilities.
  • Internal Access Controls: qis918 staff may only access user data as required by their respective roles, with all access logged and monitored.

While we do everything possible to protect your data, no system is 100% immune to cyber threats. We encourage you to also practise good digital hygiene, such as using strong passwords and not sharing your login credentials.

6 Cookies, Tracking Technologies and Analytics

qis918 uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how users interact with our platform to help us improve functionality and content.
  • Functional Cookies: Saving your preferences such as language, region and display settings to deliver a more personalized experience.
  • Analytics Cookies: Used to understand aggregate traffic and usage patterns for the purpose of continuous platform improvement.

You can control or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the platform. qis918.

7 Your Rights as a User

Under the Malaysian Personal Data Protection Act 2010 (PDPA) and internal policy qis918, you have the following rights regarding your personal data:

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Right to Access

You have the right to request a copy of all personal data we hold about you at any time.

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Right to Rectification

You may request the correction of any inaccurate or outdated personal information in our records.

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Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention obligations.

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Right to Object

You may object to the processing of your data for direct marketing purposes or in certain other circumstances.

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Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another provider.

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Right to Restriction of Processing

You may request a restriction on the processing of your data in certain circumstances while a dispute is being resolved.

To exercise any of the above rights, please contact our Data Privacy team by email at [email protected]. We will process your request within 14 working days.

8 Data Retention Period

qis918 retains your personal data only for as long as necessary to fulfil the original purpose for which it was collected, or as required by applicable law.

  • Active Account Data: Retained for the duration your account remains active and in use.
  • Data After Account Closure: KYC information and transaction records are retained for a minimum of 7 years in accordance with Malaysia's financial regulatory requirements.
  • Log and Security Data: Access logs and security data are retained for 12 months for investigation and audit purposes.
  • Communication Data: Customer service interaction records are retained for 3 years for reference and dispute resolution.

Once the retention period expires, your data will be securely deleted or anonymised in a way that ensures it can no longer be linked to your identity.

9 Links to Third-Party Platforms

Platform qis918 may contain integrations with third-party game providers or payment services. When you access these third-party services through our platform, their separate privacy policies will apply.

Qis918 is not responsible for the privacy practices or content of any separate third-party platforms. We encourage you to read the privacy policy of each platform you use independently.

All third-party providers working with qis918 have undergone security assessment processes and are bound by data protection agreements. However, their individual privacy practices are beyond qis918's direct control.

10 Amendments to This Privacy Policy

qis918 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to users via:

  • A prominent notice on the qis918 platform homepage for at least 30 days.
  • Email notifications to all active registered users.
  • A pop-up notification when you log in to the platform after an amendment takes effect.

The "Updated" date shown at the top of this page indicates when this Privacy Policy was last reviewed. Continued use of the platform qis918 after any amendment takes effect will be considered your acceptance of those changes.

11 Contact Our Privacy Team

If you have any questions, concerns or complaints regarding this Privacy Policy or how qis918 handling your personal data, please contact us through the following channels:

We are committed to responding to every privacy-related inquiry within 14 working days. For urgent issues related to account security, please use Live Chat for an immediate response.

qis918 takes every privacy-related complaint seriously. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) through their official channels.

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Your Data Is Safe with qis918

Register your account today and enjoy an online entertainment platform that is not only fun, but also places your data security and privacy first.

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