Terms and Conditions of Use for the qis918 Platform

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") govern the use of the online entertainment platform qis918 accessible via our official website. This document takes effect from the moment you first access our platform, whether through a web browser or any mobile device.

By registering an account at qis918, you explicitly acknowledge that you have read these Terms and Conditions in their entirety, understand their contents, and agree to be bound by them. If you do not agree with any part of these terms, you are not permitted to use our platform.

Qis918 reserves the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon being posted on our website. It is your responsibility to review these terms periodically to ensure you remain aware of any changes that have been made.

2 User Eligibility

To register and use the platform qis918, you must meet the following eligibility requirements:

• Aged 18 years of age and above or the minimum age requirement set by your local laws, whichever is higher.
• Having full legal capacity to enter into binding agreements.
• Not be located in a geographic region that prohibits online entertainment activities.
• Not have previously had an account banned or suspended by qis918 previously for any breach of terms.
• Acting on your own behalf and not as a proxy for any third party.

Qis918 uses geolocation technology and strict KYC (Know Your Customer) procedures to ensure that only eligible users can access the platform. The KYC process involves identity verification through valid official documents.

3 Account Registration & Management

Each user is only permitted to have one (1) active account at qis918. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts and the forfeiture of all fund balances.

During the registration process, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as shown on your official identification document.
• An active and valid email address.
• An active Malaysian mobile number.
• Exact date of birth for age verification.
• Bank account or eWallet details for deposit and withdrawal purposes.

You are solely responsible for maintaining the confidentiality of your account username and password. qis918 will not be liable for any losses arising from unauthorised access to your account due to your own negligence. Please contact our support team immediately if you suspect your account has been accessed without authorisation.

4 Deposit and Withdrawal Policy

qis918 supports a variety of popular deposit and withdrawal methods in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, DuitNow QR, and local bank transfers. All financial transactions are processed through channels protected by 256-bit SSL encryption.

Deposit:

• The minimum deposit amount is RM10 per transaction.
• Deposits are processed in real time and credited to your account within seconds to 5 minutes.
• There is no maximum daily deposit limit for accounts that have completed full KYC verification.
• You may only deposit funds from legitimate sources and in your own name.

Withdrawal:

• The minimum withdrawal amount is RM30 per transaction.
• Withdrawals are processed within 5 minutes for fully verified accounts.
• Withdrawal funds will only be transferred to a bank account or eWallet registered under the same name as your qis918 account.
• Qis918 reserves the right to request additional supporting documents for withdrawals exceeding certain limits as a fraud prevention measure.

5 Bonus and Promotion Terms

qis918 offers a wide range of exciting promotions and bonuses to our members. However, each bonus and promotion is subject to specific conditions that must be met before any bonus withdrawal can be made.

• Wagering Requirement: Every bonus received must be wagered the number of times specified in the relevant promotional terms before a withdrawal is permitted. Wagering requirements typically range from 10x to 30x the bonus value, depending on the promotion type.
• Validity Period: All bonuses have a validity period that is clearly stated. Unused bonuses or wagering requirements not fulfilled within the specified period will expire automatically.
• Betting Limits While a Bonus is Active: While a bonus is active in your account, the maximum wager per round or bet may be limited to a specified amount as stated in the promotional terms.
• Eligible Games: Not all games qualify toward bonus wagering requirements. Excluded games will be listed in the specific promotion's terms.

6 Game Rules and Result Accuracy

All games offered on the platform qis918 – including Slots, Sports Betting, Fish Shooting Games, Bingo, and Live Casino – operate using a Random Number Generator (RNG) system that has been verified and certified by independent testing bodies. This ensures every game outcome is completely random and cannot be manipulated.

For Sports Betting and Live Betting, the following rules apply:

• All betting odds are subject to change until the bet is confirmed by the system.
• In the event of a match cancellation or unavoidable disruption, bets may be voided and stakes returned.
• Match results used by qis918 are based on official results announced by the relevant governing body.
• Any technical errors that occur during gameplay will be investigated and resolved in accordance with qis918's policy.

Qis918 is not liable for any service disruptions caused by factors beyond our control, such as user internet outages, power supply failures, or natural disasters.

7 Prohibitions and Restricted Activities

Platform users qis918 is strictly prohibited from engaging in the following activities:

• Using automated software, bots, scripts, or any automated method to access or interact with the platform.
• Committing fraud, including the use of stolen or fake credit card or payment information.
• Colluding with other players to manipulate game outcomes or abuse the bonus system.
• Conducting money laundering activities through the qis918 platform.
• Registering multiple accounts or sharing an account with another individual.
• Using a VPN or proxy to conceal your actual location in order to bypass geographical restrictions.
• Posting offensive, defamatory, or threatening content through any of the platform's communication channels.

8 Privacy and Information Security

qis918 takes the protection of all users' personal data seriously. All information you provide during registration and use of the platform is protected by 256-bit SSL encryption and stored on secure servers in accordance with industry best practices.

Your personal information is collected and used solely for the following purposes:

• Identity verification and compliance with KYC and AML (Anti-Money Laundering) requirements.
• Processing financial transactions, deposits, and withdrawals.
• Sending promotional information and account-related notifications.
• Improvement of platform services and user experience.
• Compliance with applicable legal and regulatory requirements.

Qis918 will not sell, rent, or disclose your personal information to third parties without your consent, except as required by law or to process your financial transactions. For more information, please refer to Privacy Policy in full.

9 Account Closure and Suspension

Users may close their account at any time by contacting the customer support team. qis918. Before an account closure is processed, all active bonus wagering requirements must be fulfilled, or any unused bonuses will be forfeited.

qis918 reserves the right to suspend or close a user account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or criminal activity.
• Failure to complete the KYC verification procedure within the stipulated timeframe.
• Requests from relevant legal authorities.
• Actions deemed to compromise the security or integrity of the platform.

10 qis918 Limitation of Liability

To the extent permitted by applicable law, qis918 is not liable for any indirect, consequential, special, or punitive losses arising from use of our platform, including but not limited to:

• Loss of anticipated profits or income.
• Service disruptions caused by scheduled or unplanned system maintenance.
• Losses arising from unauthorised access to your account due to negligence on your part.
• Unsatisfactory game outcomes arising from the inherent nature of chance-based games.

Platform qis918 is provided on an "as-is" and "as-available" basis. We strive to ensure the platform operates without interruption, but we cannot guarantee 100% uptime at all times.

11 Responsible Gaming

qis918 is fully committed to a culture of healthy and responsible gaming. We recognise that for some individuals, gambling can become a serious problem with negative consequences for themselves and their families. That is why we provide a range of self-control tools to help users stay in control.

Self-exclusion tools available at qis918 covers:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to manage your spending.
• Play Time Limits: Set a session time limit for your playing sessions to avoid spending too long on the platform.
• Cool-Off: Take a temporary break from playing for 24 hours up to 30 days.
• Self-Exclusion: Option to fully exclude yourself from the platform for a set period.

If you or someone you know is experiencing problems with gambling, please do not hesitate to seek help. Visit the Responsible Gaming for additional resources and guidance.

12 Amendments to Terms and Governing Law

qis918 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. The latest version of the Terms and Conditions will always be available on our official website, and the most recent update date will be displayed at the top of this document.

It is your responsibility to review these Terms and Conditions periodically. Continued use of the platform qis918 following the enforcement of any amendment means you accept and agree to that amendment.

In the event of any conflict between the Malay version and any other language version of this document, the Malay version shall serve as the primary reference.